Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect the information you voluntarily submit through our inquiry forms — full name, company, country, email, phone/WhatsApp, product interest and order quantity — plus basic technical data (IP, browser, pages viewed) for site performance.
2. How We Use Your Information
Solely to reply to your quote request, prepare quotations, coordinate samples, shipping and after-sales. We do not sell or trade your data to third parties.
3. Data Sharing
Inquiry data is shared internally with our sales, production and logistics teams, and — when strictly required — with freight forwarders and customs brokers to fulfill your order.
4. Data Retention
Inquiry records are retained for up to 5 years for warranty, re-order and export bookkeeping. You can request deletion at any time by emailing our sales team.
5. Cookies
We use minimal cookies for language, cart and analytics. See our Cookie Policy for details.
6. Your Rights
You can access, correct or delete your personal data by contacting allyye@maplegrinders.com. Requests are processed within 30 days.
7. Contact
For any privacy question, email allyye@maplegrinders.com or call +86 17751035119.